Terms & Conditions

ASD Visual Aids Ltd and its affiliates provide access to the ASD Visual Aids website (the “websites”) and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the ASD Visual Aids website. By using the ASD Visual Aids website, you signify your agreement to be bound by these conditions.

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. ASD Visual Aids Ltd reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to ASD Visual Aids to understand our practices.

ASD Visual Aids is committed to protecting your privacy.

This privacy statement discloses what information we gather about you when you visit the ASD Visuals Aids Site and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.

Collection of your Personal Information:

The personal information we collect may include your name, title, company or organisation name, address, email, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our Site. This information is used to help improve the Site and administer the Site.

Use of your Personal Information:

The personal information collected on this Site will be used to provide the services you have requested.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other ASD Visual Aids products and services.

Questions:

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the contact information.

We may occasionally modify this privacy statement. All such changes will be reflected on this web page.

3. Access to ASD Visual Aids

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

ASD Visual Aids grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ASD Visual Aids. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ASD Visual Aids and its affiliates without express written consent. You may not use any meta tags or any other hidden text utilising ASD Visual Aids or its affiliates names or trademarks without the express written consent of ASD Visual Aids Any unauthorised use terminates the permission or license granted by ASD Visual Aids You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of ASD Visual Aids as long as the link does not portray ASD Visual Aids, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ASD Visual Aids logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for any of the following:

i for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

ii to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any spam

iii to cause annoyance, inconvenience or needless anxiety.

6. Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of ASD Visual Aids and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of ASD Visual Aids and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of asdvisualaids.com, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without ASD Visual Aids’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without ASD Visual Aids’s express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without ASD Visual Aids’s express written consent.

7. Copyright claims

ASD Visual Aids Ltd and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

8. Trademarks

ASD Visual Aids and other marks indicated on our website are trademarks or registered trademarks of ASD Visual Aids Ltd or its subsidiaries (collectively “ASD Visual Aids”), in the European Union and/or other jurisdictions. ASD Visual Aids’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of ASD Visual Aids Trademarks and trade dress may not be used in connection with any product or service that is not ASD Visual Aids's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ASD Visual Aids Ltd. All other trademarks not owned by ASD Visual Aids Ltd that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ASD Visual Aids

9. Our contract

When you place an order to purchase a product from ASD Visual Aids, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we email confirmation. That acceptance will be complete at the time we send the Confirmation Email to you. Any products on the same order which we have not confirmed in a Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with “ASD Visual Aids” when you place an order.

10. Returns

Please review our Returns Policy, which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in How to Cancel.

11. Pricing and availability

They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. Despite our best efforts, as we expand our range, a small number of products in our catalogue may become mis-priced. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

12. Customs

When ordering goods from ASD Visual Aids for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from ASD Visual Aids, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

13. Children

ASD Visual Aids does not sell products for purchase by children. If you are under 18, you may use ASD Visual Aids only with the involvement of a parent or guardian.

14. Electronic communications

When you visit ASD Visual Aids or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use and Sale at any time. You will be subject to the policies and Conditions of Use and Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

16. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

17. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

18. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these terms and conditions.

19. Our details:

ASD Visual Aids
13 Barnsbury Terrace

London

N1 1JH

Telephone 0800 622 6015.

Track my order(s)

Freephone 0800 6226015

Fax 0800 7810290